MC Pre-Arbitration Response Review
- Devan Robertson
- Kristafanie Somers
- Jacob Harris
- Nick Facca
When the pre-arbitration response received in Mastercard Pre-Arbitration Response is declined, this flow is executed. The MC Review PreArbitration Response Preconditions are evaluated to determine which of the following actions are taken.
Action | Description |
|---|---|
REVIEW | A Review Pre Arb Response assignment is generated and prompts a user to review the response and take appropriate action. |
WRITEOFF | The dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid. |
When a user reviews the response, they will be prompted to complete the following action.
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Rule(s) | MCReviewPreArbResponse |