Type | Dashboard |
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Name | Dispute Approvals |
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Description | A new “Dispute Approvals” dashboard is available in the Performance category. This dashboard provides an overview of approval action volume, as well as acceptance rate, by requestor and reviewer. |
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Usage | Approval Action Volume, Workload, Efficiency |
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Availability | 24.02 |
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Included Metrics | Total Requests (Count), Deny Dispute (Count), Provisional Credit (Count), Write Off (Count) Approver Request Trend, over time Acceptance Rate, by type Acceptance Rate, by Requestor Acceptance Rate, by Reviewer
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Included Filters | Client, Claim Type, Claim Category, Claim Reason, Date Range, Date Grouping |
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