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Details

Page Properties

Type

Dashboard

Name

Recapture OverviewRecovery Success

Description

Provides a summary of losses, merchant credits, recoveries , and denialsstick rate.

Usage

Performance EvaluationRecovery Reporting

Availability

25.01 (Data Booster Required)

Included Fields

Client, Claim Type, Claim Category, Claim Reason, Regulatory Coverage, Network, Channel, Card Type, BIN, Transaction Type, Claim ID, Dispute ID, Claim Status, Dispute Status, Decision, Deny Reason, Contact Date, Create Date, Investigation Date, Resolved Date, Authorization Status, MCC, Merchant, Entry Mode, Transaction Description, Transaction Amount, Dispute Amount, Accountholder Amount, Merchant Credit Amount, Recovered Amount, Loss Amount, Denied Amount, Recaptured Amount

Included Metrics

  • % Disputes Recovered by Recovery Type

  • % Funds Recovered by Recovery Type

  • % Disputes Recovered by Recovery Type (Trend)

  • % Funds Recovered by Recovery Type (Trend)

  • Recovered Amount, % Disputes Recovered and % Funds Recovered, by Recovery Type and Dispute Reason

Included Filters

Client, Claim Type, Claim Category, Network, Dispute Status Type, Action Date, Response Date, Date Grouping

Details

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Change Log

Date

Change Summary

2/14/2025

New

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