Conditions
| Multiexcerpt |
|---|
| MultiExcerptName | Description |
|---|
|
The account holder claims that they did not receive the withdraw amount requested or the correct amount deposited did not post. This recovery option prompts a user to initiate a review of the balance in the ATM. |
Flow
When the user selects this recovery option, the following flow is executed. The Balance Review assignment is generated and provides the following flow actions.
| Multiexcerpt include |
|---|
| MultiExcerptName | Actions |
|---|
| PageWithExcerpt | Process Balance Review |
|---|
|
| Drawio |
|---|
| border | false |
|---|
| |
|---|
| diagramName | ManualBalanceReview |
|---|
| simpleViewer | false |
|---|
| width | |
|---|
| links | auto |
|---|
| tbstyle | top |
|---|
| diagramDisplayName | |
|---|
| lbox | true |
|---|
| diagramWidth | 731 |
|---|
| revision | 7 |
|---|
|
Related Questionnaires
Questionnaire - ATM Deposit Incorrect
Questionnaire - ATM Deposit Not Posted
Questionnaire - ATM Withdrawal
| Page Properties |
|---|
| Rule(s) | ManualBalanceReview |
|
References
| Stagil incoming links macro |
|---|
