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Page Properties


Description


Excerpt

This assignment is displayed while a chargeback/final chargeback response is awaited in the American Express recovery flow.


Details


Multiexcerpt
MultiExcerptNameActions

Response Received

This flow action allows a user to record the response received from the American Express.   The user will indicate that American Express either Accepted or Rejected the chargeback.

Note:  This action should only be executed in environments that do not have an integration that retrieves responses automatically.


SLA

Goal: 2 days

Deadline: 5 days

Work QueuePendingAmexResponse
Work Group

Multiexcerpt include
MultiExcerptNamework_group
PageWithExcerptPendingAmexResponse