Pending Amex Response

This assignment is displayed while a chargeback/final chargeback response is awaited in the American Express recovery flow.

Response Received

This flow action allows a user to record the response received from the American Express.   The user will indicate that American Express either Accepted or Rejected the chargeback.

Note:  This action should only be executed in environments that do not have an integration that retrieves responses automatically.

Pending