Overview
Also referred to as "enrichment", this step is where the system checks to see if it has all the transaction information that is required to process the case. If not, one or more, assignments are generated to collect the necessary information.
Configuration
Enrich Data Pre-Conditions
Assignments
Enrichment Service Failed
Execute Enrichment Service Call
Manually Enrich Data
Provide Enrichment Prerequisites
Additional Documentation
Enrichment Flow.pdf
Enrichment Flow.vsdx
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The enrichment flow is executed to gather additional details about the disputed transactions. The Enrich Data Preconditions are evaluated to determine which of the following actions is taken.
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MultiExcerptName | Actions |
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PageWithExcerpt | Enrich Data Preconditions |
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User Assignments
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page | Enrichment Assignments |
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Workflow
When the enrichment process is complete, the Post-Enrichment flow is executed to trigger additional activities.
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Related
Stagil incoming links macro |
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