ACHInternal
Overview
Instructs the user to initiate research to determine if there is an outage in the electronic journal.
Conditions
This recovery option is only available if MissingDeposit is false.
Flow
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As of 2023.08.02 it was determined this flow is out of date.
Overview
When a missing direct deposit is disputed this recovery option allows the user to recover funds from another account holder at the same institution.
Conditions
Available when the Claim Type is "ACH" and the Claim Reason is "Missing Transaction".
Flow
Missing Direct Deposit Flow.pdf
Missing Direct Deposit Flow.vsdx