ACHInternal

As of 2023.08.02 it was determined this flow is out of date.

Overview

When a missing direct deposit is disputed this recovery option allows the user to recover funds from another account holder at the same institution.

Conditions

Available when the Claim Type is "ACH" and the Claim Reason is "Missing Transaction".

Flow

Missing Direct Deposit Flow.pdf

Missing Direct Deposit Flow.vsdx

Accounting Rules

ACH Member to Member Return