This primary flow action prompts the user to record the result of the Balance Review recovery attempt. The user must select from the following options:
Accepted Full
Accepted Partial
Declined
If the user selects Additionally, the user must provide the date that the response was received.
If the response is...
"Accepted Full", is executed and the dispute is resolved as .
"Accepted Partial",
they
the user will be prompted to enter the amount that was recovered, is executed, and the flow is executed.
Additionally, the user must provide the date that the response was received