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Before a dispute can be resolved, the system evaluates certain collections to ensure they are balanced.
Paid
When a dispute is
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in balance. If any of the following conditions are met, an accounting exception assignment is generated.
| Decision | Condition |
|---|---|
| Pay | Suspense balance is not 0 |
| Deny | Account Holder, Loss, Merchant, or Suspense balances are not 0 |
| Partial Deny or Write-Off | Suspense balance is not 0 |