Overview
Accounting rules define what collections are debited and credited in each accounting operation. A collection is also referred to as a "bucket" and used to describe a group of accounts. The following collections are used in QFD:
Account Holder
This collection represents the customer and any accounting that involves the customer hits this collection.
Fees
When a fee is credited or a credit is reversed, this collection is referenced.
Loss
Any account holder credits that are not recovered will require a debit to one, or more, loss accounts.
Merchant
This collection is primarily used for tracking recovery from external parties, such as merchants, other financial institutions, or even other departments within your institution. For example, when a chargeback is submitted, the merchant bucket is debited to illustrate the liability shift.
Suspense
This is the most frequently used collection in QFD. All account holder accounting entries will involve a credit or debit to suspense. Additionally, suspense balances are used to determine loss potential.
Account Decision Trees
All accounting rules are final and cannot be modified. However, the following decision trees allow each implementation to configure specific accounts to be referenced by these rules. Add conditions to these decision trees to evaluate claim and dispute data and assign the appropriate account for all accounting rules that reference that collection.
- Get Fees GL
- Get Loss GL
- Get Suspense GL
- Get Merchant GL
- Get Other FI GL
Accounting Exceptions
Before a dispute can be resolved, the system evaluates certain collections to ensure they are balanced.
Paid
When a dispute is