When the pre-arbitration response received in Mastercard Pre-Arbitration Response is declined, this flow is executed. The Pre-Arbitration Response Pre-conditions MC Review PreArbitration Response Preconditions are evaluated to determine if the response should be automatically accepted or reviewed by a user. When acceptance is processed by the system, any remaining recovery amount is automatically written off. When review is required, a Review Pre-Arbitration Response assignment which of the following actions are taken.
Action | Description |
|---|---|
REVIEW | A Review Pre Arb Response assignment is generated and prompts a user to review the response |
...
and take appropriate action. |
...
WRITEOFF | The dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid. |
When a user reviews the response, they will be prompted to complete the following action.
| Multiexcerpt include | ||||
|---|---|---|---|---|
|
| Drawio | |||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...
| Page Properties | ||
|---|---|---|
|
References
| Stagil incoming links macro |
|---|
...