When the pre-arbitration response received in Mastercard Pre-Arbitration Response is declined, this flow is executed. The MC Review PreArbitration Response Preconditions are evaluated to determine which of the following actions are taken.multiexcerpt-include
...
...
...
A Review Pre Arb Response assignment is generated and prompts a user to review the response and take appropriate action. |
WRITEOFF | The dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid. |
When a user reviews the response, they will be prompted to complete the following action.
| Multiexcerpt include |
|---|
| MultiExcerptName | Actions |
|---|
| PageWithExcerpt | Review Pre Arb PreArb Response |
|---|
|
Any executed action is recorded in the Recovery Action History.
| Drawio |
|---|
| border | false |
|---|
| viewerToolbar | true |
|---|
| fitWindow | false |
|---|
| diagramName | MCPreArbitrationResponseReview |
|---|
| simpleViewer | falseAssignment |
|---|
|
| Drawio |
|---|
| simple | 0 |
|---|
| zoom | 1 |
|---|
| inComment | 0 |
|---|
| pageId | 341031136 |
|---|
| custContentId | 728236148 |
|---|
| diagramDisplayName | MCPreArbitrationResponseReview |
|---|
| lbox | true |
|---|
| contentVer | 1 |
|---|
| revision | 7 |
|---|
| baseUrl | https://quavo-inc.atlassian.net/wiki |
|---|
| diagramName | MCPreArbitrationResponseReview |
|---|
| pCenter | 0 |
|---|
| width | 920.5 |
|---|
| links | auto |
|---|
| tbstyle | top |
|---|
| lbox | true |
|---|
| diagramWidth | 891height | 411 |
|---|
|
| Page Properties |
|---|
Rule(s) | MCReviewPreArbResponse |
|
References
| Stagil incoming links macro |
|---|