This primary flow action will move the dispute into the flow to await a ruling. If RTSI is enabled and inbound arbitration is received in queue, this flow action is executed automatically by the system.
No Dispute Response Received
This optional flow action will resolve the dispute as . This flow action is automatically executed automatically by the system when the SLA deadline is reached.
SLA
Goal: 10 Days
Deadline: 15 Days; Activity: No Dispute Response Received