Conditions
One of the following:
- The transaction occurred at a merchant located in the Europe region and the issuer permanently closed the account before processing the chargeback.
- The transaction occurred at a merchant located in any other region and the issuer deems the account not to be in good standing (a “statused” account) before processing the chargeback.
And one of the following:
- The authorization was identified as a preauthorization and the transaction was presented more than 30 calendar days after the latest authorization approval date.
- The authorization was not identified as a preauthorization and the transaction was presented more than seven calendar days after the authorization approval date.
The above time frames do not apply to properly identified acquirer-financed or merchant-financed preauthorized installment billing payments or contactless transit aggregated or transit debt recovery transactions.
Dependencies
None.
Validations
| Validation | Value | Logic | Associated Rule(s) |
|---|---|---|---|
| Dispute is not qualified for Expired Chargeback Protection Period | True |
| IsExpCbkProtectionPeriodEligible_MC |
| Properly identified Mastercard contactless transit aggregated or transit debt recovery transactions. | False |
| IsTransitTransaction_MC |
| Properly identified acquirer-financed or merchant-financed preauthorized installment payments. | False | installmentPaymentDataNumberInstallments (clearing) > 1 | IsInstallmentPayment_MC |
Notes
This chargeback is not available for the following transactions:
- Properly identified acquirer-financed or merchant-financed preauthorized installment payments.
- Properly identified Mastercard contactless transit aggregated or transit debt recovery transactions.