Conditions

One of the following:

• The transaction occurred at a merchant located in the Europe region and the issuer permanently closed the account before processing the chargeback.
• The transaction occurred at a merchant located in any other region and the issuer deems the account not to be in good standing (a “statused” account) before processing the chargeback.

And one of the following:

• The authorization was identified as a preauthorization and the transaction was presented more than 30 calendar days after the latest authorization approval date.
• The authorization was not identified as a preauthorization and the transaction was presented more than seven calendar days after the authorization approval date.

The above time frames do not apply to properly identified acquirer-financed or merchant-financed preauthorized installment billing payments or contactless transit aggregated or transit debt recovery transactions.

Dependencies

None.

Notes

This chargeback is not available for the following transactions:

• Properly identified acquirer-financed or merchant-financed preauthorized installment payments.
• Properly identified Mastercard contactless transit aggregated or transit debt recovery transactions.