Conditions

The cardholder contacted the issuer claiming the cardholder was billed an incorrect amount.

Dependencies

• A cardholder letter, email, message, or completed Dispute Resolution Form describing the cardholder’s complaint in sufficient detail to enable all parties to understand the dispute.
• Documentation detailing the correct transaction amount. Examples include, but are not limited to:
  
  • A receipt or invoice including the correct transaction amount
  • The final hotel or car rental bill
  • Merchant email confirming price

Validations

None

Notes

This chargeback is not available for verbal price agreements.