Also referred to as "enrichment", this flow is executed to gather additional details about the disputed transactions. The Enrich Data Preconditions are evaluated to determine which of the following actions is taken.
Action Description AUTO Executes the Auto Enrichment flow. MANUAL Generates a Process Enrichment Manually assignment and prompts a user to complete the action(s). SKIP The flow is skipped.
User Flow Actions
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When the enrichment process is complete, the Post-Enrichment flow is executed to trigger additional activities.
Extension Points
- To define what values are required for enrichment, update SetEnrichManuallyConditionGroupsExtension.
- To override the default result in EnrichDataPreConditionsWrapper, use EnrichDataPreconditionsPreExtension to set a value. This essentially gives you a place to override product level behavior as a pre condition, whereas the EnrichDataPreConditions rule is a way to set a result if the default product behavior does not return a result.