The enrichment flow is executed to gather additional details about the disputed transactions. The Enrich Data Preconditions are evaluated to determine which of the following actions is taken.
Action Description AUTO Executes the Auto Enrichment flow. MANUAL Generates a Process Enrichment Manually assignment and prompts a user to complete the action(s). SKIP The flow is skipped.
User Actions
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Workflow
When the enrichment process is complete, the Post-Enrichment flow is executed to trigger additional activities.