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Manual Email Assignment

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Description

When manual email is enabled, this assignment is generated in the Customer Notification step when email correspondence is generated by the system.

Details

The assignment includes a preview of the email correspondence and a Download Email button which will download a .eml file that can be opened in the user's email client and transmitted.  The user is prompted to confirm that the communication has been transmitted.


Work Queue.SendManualEmail v1.30
Work Group

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