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Mastercard Questionnaire - Cancellation Details

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This questionnaire is used to collect details about a purchase cancellation.

Cancellation Details

Question

Property

Type

Values

Mandatory/Optional/Conditional

Notes

Did you cancel?CancellationIndYes/No
Mandatory
When did you cancel?CancellationDateDate
Mandatory if CancellationInd="Yes"
Why did you cancel?CancellationExplanationText
Mandatory if CancellationInd="Yes"
How did you cancel?CancellationMethodText
Mandatory if CancellationInd="Yes"
Was a cancellation policy provided?WasCancelPolicyProvidedIndYes/No
Mandatory if CancellationInd="Yes"
What was the policy?CancellationPoliyDescriptionText
Mandatory if WasCancelPolicyProvidedInd="Yes"
Rule(s)mcsq_CancellationDetails




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