Overview
Determines what actions are taken when a pre-arbitration attempt is declined in MC Pre-Arbitration Response Review.
Actions
Action | Description |
|---|---|
| REVIEW | A Review Pre Arb Response assignment is generated and prompts a user to review the response and take appropriate action. |
| WRITEOFF | The dispute decision is set to "Write-Off" and the dispute is automatically resolved as paid. |
Base Configuration
Condition | Action |
|---|---|
| Otherwise | REVIEW |