When a dispute is denied but is awaiting final processing in order to complete the provisional credit debit on the Deny Debit Date, it will pend here until that date.
Details
Cancel Denial
This primary flow action will send the dispute back to Disposition and allow for new actions to be taken.
Deny Correspondence
This action will not cancel the deny letter that was generated.
Perform Debit Now
This optional flow action is available from the Other Actions menu and will generate the deny debit accounting and resolve the dispute.
Deny Correspondence
This action will not change the debit date that was communicated in the deny letter that was generated.