Pending Deny Dispute
- Devan Robertson
- Geordie Connell
Owned by Devan Robertson
Description | When a dispute is denied but is awaiting final processing in order to complete the provisional credit debit on the Deny Debit Date, it will pend here until that date. |
Details |
Cancel DenialThis primary flow action will send the dispute back to Disposition and allow for new actions to be taken. Deny Correspondence This action will not cancel the deny letter that was generated. Perform Debit NowThis optional flow action is available from the Other Actions menu and willĀ generate the deny debit accounting and resolve the dispute. Deny Correspondence This action will not change the debit date that was communicated in the deny letter that was generated.
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SLA | Goal: 30 Seconds; Action: Advance Flow Deadline: 30 Seconds |
Work Queue | PendingDenyDispute |
Work Group | Exception |