American Express Pending Retrieval Request Response

After executing the retrieval request, this assignment is generated in the Disposition step while awaiting a response.

Response Received

This primary flow action prompts the user to manually inform the system that we have received a response in regards to the retrieval request.

Response Received

This optional flow action is available via the Other Actions menu. It manually informs the system that we not have received a response in regards to the retrieval request.

Check for Merchant Credit

This optional flow action is available via the Other Actions menu.  See Merchant Credits for details.