Description	Sent when the Duplicate Credit action is processed.
Applies To	Card
Rule	DuplicateCredit
Relates To
Preview

Content

<Manual Header>

<Opening - Unresolved>

<Transaction Grid>

The merchant(s) have issued you the following credit(s):

<CreditGrid>

<Provisional Credit Reversed><Final Resolution>

Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us.

<Print Footer>

Sample

We received a dispute from you on 07/03/2024 totaling $397.00, including the following transactions:

The merchant(s) have issued you the following credit(s):

As a result, we have reversed the duplicate credit.  Please make any necessary corrections to your records to reflect this adjustment. 

At this time your claim is considered closed and no further action is required.

Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us.