Chargeback Reason
Cardmember was billed for a Charge, which was settled through other means.
Description
After having offered his/her Card for payment of a Transaction, the Cardmember later decided to settle the obligation through other means. The merchant provided a receipt to the Cardmember for the preferred payment method and the Cardmember assumed that the earlier Card Transaction would be cancelled. This same Transaction was sent for payment and appears on the Cardmember statement.
Conditions
N/A
Timeframes
120 days from the Network Processing Date of the Presentment
Dependencies
N/A
Document Requirements
- Proof of Payment - Required when Cardmember disputed payment by other means.
Validations
Validation | Value | Logic | Associated Rule(s) |
---|---|---|---|
Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired |
Is Eligible for 4515 Paid Through Other Means
| True |
| Is4515EligibleCheck_A |
Related Questionnaires
Amex Charged More Than Once Questionnaire