This action is available in the Analyze stage as an Other Action. Additionally, this action may be taken during a recovery flow when a recovery attempt is unsuccessful. When executed, any necessary approvals are obtained. If approved, the dispute moves to the Resolve stage and the Denied flow is executed.
Extension: Decision Approval This optional extension provides added control in your fulfillment process by requiring an escalated review of key, manual decision points. For more information, see Approvals.