Content

<Manual Header>

This correspondence is to confirm that we received notification from you on 06/15/2023 relating to possible identify theft.

<Identity Theft Assistance Notice>

<What Happens Next>

<Print Footer>

Sample

This correspondence is to confirm that we received notification from you on 06/15/2023 relating to possible identify theft.

We recommend that you also contact the three major consumer reporting agencies listed below to inform them of the identity theft.

You may also report your identity theft concerns to the Federal Trade Commission by going to www.identitytheft.gov. If you have not done so already, we also recommend you obtain a free annual copy of your credit report by going to www.annualcreditreport.com.

What Happens Next

• We have issued you a provisional credit in the amount of $397.00 while we investigate your claim. You will have full use of these funds while we complete our research. If, at the conclusion of our investigation, the merchant credits your account, or we find that an error did not occur, we will notify you and we will reverse the provisional credit from your account.

• Please keep in mind that our investigation can take up to 2 complete billing cycles to complete.