When the MC Case Update flow is executed and Mastercom is not configured, this assignment is generated and prompts a user to complete the case update action via the Mastercom user portal.
Details
Manually Update Case Filing
This primary flow action will prompt the user to update the case in the Mastercom user portal.
Cancel Case Update
This optional flow action is available from the Other Actions menu and will cancel the case update action and return the dispute to the previous assignment.
