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Merchant Credit Service Failed

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Description

When a service call in the Merchant Credits fails, this assignment is displayed in the Disposition step of the Analyze stage.  

Details

This assignment prompts the user to retry the service or cancel the merchant credit check via Other Actions.

Work QueueMerchantCreditServiceFailed
Work Group

Technician

StageAnalyze
NodeDisposition


The Merchant Credit Service Failed assignment prompts the user to retry the service or cancel the merchant credit check via Other Actions.


How to complete the assignment

  1. Click the Retry Enrich Data Service Call button.

  2. Click the Apply button. 

  3. Click the Process Actions button.

  4. If the assignment does not complete, attempt a manual review:
  5. Alternatively, the merchant credit check can be canceled:
    • Click the Other Actions button.
    • Select the Cancel Merchant Credit Check option.
    • Click the Process Actions button.


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