Video Repository

Video recordings provide short, digestible bursts of knowledge that give viewers a sense of the system and its capabilities.

Video
Intro to Claim Intake

Video
Module 0: Intro
Module 1: Getting Started
Module 2: Actions
Module 3: Case Assets
Module 4: Case Tools
Module 5: Case Roll-up
Module 6: Case Tabs
Module X: User Task Intro
Module 7: Assignment Groups
Module 8: Daily Maintenance
Module 9: Initial Review
Module 10: Next Recovery Deadline
Mastercard First Party Trust
Module 11: Later Lifecycle (Mastercard)
Module 11: Later Lifecycle (Visa Dispute)
Module 11: Later Lifecycle (Visa Fraud)

Video	Published
Back-office: Portal Overview (Tools, Assets, Functions)	Dec. 2022
Back-office: Casework	Dec. 2022
Back-office: ACH Claim Processing	Dec. 2022
Back-office: ATM Claim Processing	Jan. 2023
Admin Portal: Manual User Creation	Dec. 2022
Admin Portal: Clone Module Users	Jul. 2023
Work Management: Assignment Groups	Apr. 2023

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