Cancelled Recurring | Mastercard

Which of the following would you like to report?

I participated in this transaction, but there is a problem.

 

Which of the following best describes the reason for your dispute?

I have an issue with a recurring transaction on my account.

Question

Type

Values

Mandatory/Optional/Conditional

Notes

Question

Type

Values

Mandatory/Optional/Conditional

Notes

Were you aware the transaction was recurring?

Yes/No

 

Mandatory

 

Please provide a cancellation date.

Date

 

Conditional

When “Yes” to “Were you aware the transaction was recurring?”

Do you have any additional information to provide about this dispute?

Yes/No

 

Mandatory

 

Please provide any additional information.

Freeform Text

 

Conditional

When “Yes” to “Do you have any additional information to provide about this dispute?”

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