Auto Enrichment

Overview

When Enrichment is executed and Enrich Data Preconditions is set to "AUTO", this flow is executed to facilitate the retrieval of transaction details from an external system. 

The system will first check to see if any applicable service prerequisites have been met by evaluating Auto Enrichment Preconditions, which will result in one of the following outcomes.

Prerequisites Not Met

Prerequisites Met

Once all prerequisites have been met, the service call is completed.  Depending on the configuration, one of the following enrichment service flows is executed.

• Mastercard Enrichment

• Visa Enrichment

If the service is successful, the flow is complete.  If it fails, the Enrichment Service Failed assignment is generated if the system is not past the retry limit.  The retry limit is set differently by association.  The system will retry every 12 hours in case the failure was a result of a intermittent issue or due to data not being available in the association.  With Mastercard it will check the posting date and if it is within a few days of the claim date it will retry for 3 business days.

References