Withdraw Paid Dispute

Owned by Devan Robertson
Last updated: Jan 25, 2022
1 min read

The Withdraw Paid Dispute action available from the Actions menu will allow the user to deny a dispute that has already been resolved as paid.  Executing this action will prompt the user to:

  1. Select which paid dispute is being withdrawn

When the user processes the action, the system will:

  1. Generate the Withdrawn Letter
  2. Generate Deny Dispute Accounting


Merchant Funds Disbursement

If there is a negative balance in the Merchant accounting collection when this action is processed because funds were previously recovered from the merchant, a Merchant Funds Disbursement assignment will be generated and will prompt the user to process a return of funds to the merchant outside of QFD.  Once, processed Merchant Funds Disbursement Accounting is generated to illustrate the return of funds to the merchant and the offset of suspense.


RuleWithdrawPaidDispute