Merchant Funds Disbursement
- Devan Robertson
Owned by Devan Robertson
Description | When a paid dispute is denied via the Duplicate Credit or Withdraw Paid Dispute action and funds were previously recovered from the merchant, this assignment is generated and prompts a user to complete a disbursement to return funds back to the merchant. The system will generate the necessary "tracking only" accounting to reflect the funds being returned. |
Details |
Resolve Merchant AccountingThe user is prompted to return funds to the merchant. The amount of the disbursement is displayed. This amount will be displayed as negative since it is a debit to the issuer. This action will need to be taken outside of the system as the system is unable to process the return.
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SLA | None |
Work Queue | MerchantFundsDisbursement |
Work Group | Specialist |