Recovery Decisions

Details

Description

A list of all recovery decisions recorded.  This includes user and system recovery decisions and, where applicable, the response and outcome of those decisions.  This data is the basis for decision accuracy reporting, also referred to as "stick rate" or "chargeback success" reporting.

Category

Recovery Reports

Report KeyRecoveryDecisions
Report TypeList
Fields

Claim ID, Dispute ID, Claim Status, Claim Type, Category, Reason, Association, Recovery Option, Cycle, Action, Decision, Amount, Performed By, Performed On, Response, Response Date, Outcome

Filter ParametersPerformed On (Start), Performed On (End), Claim Type, Claim Category, Claim Status, Dispute Status, Performed By
Sample Export

Sample