Bulk User Import

Overview

To expedite user creation in an environment, clients can provide a completed Client - Bulk Operator Import Template form. Quavo will create the users using default model operators. Once the users have been created, clients can access the users' profiles to update the workable Claim Reason Type, Claim Type, and Assignment Groups, should the need deviate from the default configuration.

Default Models

Default models are created by Quavo architects as a part of the onboarding process. Clients can request additional user models based on claim type such as ACH, Check, Wire, Pinned, etc.
Below are the standard default models.

Model	User ID	Access Group	Work Group	Assignment Groups
Intake User	Model_IntakeUser	IntakeUsers	Intake	None
Enhanced Intake User	Model_EnhancedIntakeUser	EnhancedIntakeUsers	Intake	None
Back-office User	Model_User	Users	Default	Daily Critical Daily Maintenance Initial Investigation Next Recovery Deadline Later Life Cycle Recovery Final Investigation Deadline Past Recovery/Reg Deadline Non-regulatory
Manager	Model_Manager	Managers	Default	Daily Critical Daily Maintenance Initial Investigation Next Recovery Deadline Later Life Cycle Recovery Final Investigation Deadline Past Recovery/Reg Deadline High Dollar Manager Non-regulatory Unworkable
Administrator	Model_ManagerAdmin	ManagerAdminstrators	Default	Daily Critical Daily Maintenance Initial Investigation Next Recovery Deadline Later Life Cycle Recovery Final Investigation Deadline Past Recovery/Reg Deadline High Dollar Manager Non-regulatory Unworkable
Read-Only Reporting User	Model_ReadOnlyUser	ReadOnlyReporting	Default	None