This assignment is generated in the Visa Pre Arbitration flow and prompts the user to record the acquirer response to the pre-arbitration dispute.
Details
Record Acquirer Pre Arb Response
This primary flow action will prompt the user to record the pre-arbitration response. The user must select from the following response and provide a Response Date.
Accepted Full
Accepted Partial
What is the amount that was accepted?
Declined
No Response Received
This optional flow action is available via the Other Actions menu and will simulate the response time-frame expiring. The system will automatically execute this flow action when SLA deadline is reached.
Visa Collaboration Response Received
This flow action is only available to the system. When RTSI is enabled and a response is received in queue, this flow action will be executed to retrieve the details.
