Overview
When inbound arbitration is received in Visa Pending Allocation Response, this flow is executed. The Review Inbound Pre-Arbitration Pre-Conditions table is evaluated to determine which of the following actions will be taken:
Action DescriptionREVIEW The Review Inbound Pre Arb Assignment assignment is generated and prompts a user to review and take action. WRITEOFF The dispute decision is set to "Write-Off" and the dispute is automatically resolved.
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Workflow
Once an action is taken, it is recorded in the Recovery Action History and the Inbound Pre-Arbitration Response flow is executed.
Correspondence
If recovery is pursued, the user is prompted to send the optional Representment Response letter.