Pending Documents

Description	While the system waits for a document to be attached, this assignment is displayed in the Supporting Documentation step.
Details	This system assignment is associated with an SLA, based on the configuration in Pend for Customer Response. When the defined SLA expires, the assignment will auto-resolved and the flow will resume. While active, the following options are available to the user. Documents Received This action displays the document requirement prompts you to associate an existing attachment, or add a new attachment, to satisfy the requirement. Attachment Category Always use the "Supporting Documents" attachment category when attaching required documents Visa Document Type For Visa claims, users will be required to select from a list of document types supported by the association. This value will be included when the document is sent to Visa. Proceed Without Documents This action allows you to resume the normal flow without providing any required documentation.
SLA	See Pend for Customer Response.
Work Queue	PendingDocuments
Work Group	Pending