When a Visa collaboration dispute is declined or partially accepted by the issuer in Visa Dispute Response, this assignment is generated and prompts the user to review the acquirer decision and take action accordingly.
Details
Review Dispute Response
This primary flow action displays the dispute response details to the user and prompts them to take one of the following issuer actions.
Accept Full
Accept Partial
Decline
When full or partial liability is accepted, the user is prompted to process liability for the amount accepted.
When liability is declined or partially accepted, the user is prompted to provide additional details and pursue further options. In this case, the user will be prompted to pursue pre-arbitration.
When partial liability is accepted, the Issuer Accept Partial flow is executed to handle liability processing and any required approvals.
