Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Withdraw Paid Dispute

Overview


Users can deny a paid dispute using the Withdraw Paid Dispute option which prompts QFD to debit the accountholder and send the Withdrawn Letter. The function is only available when there is a paid dispute on the claim. 

Users should use this function when the account holder requests to withdraw a dispute or claim that has been paid. 

Review this page to walk through the Withdraw Paid Dispute workflow. Use a paid claim example to demo this process.

ExpandHow to Withdraw a Paid Case


How-To


  1. Access the paid cancelled recurring claim example that was created following this page

  2. Click the Actions button
    Image Modified

  3. Select Withdraw Paid Dispute

  4. Select the paid dispute to withdraw
    Image Modified

  5. Click the Next button

  6.  The process is complete