Users can deny a paid dispute using the Withdraw Paid Dispute option which prompts QFD to debit the accountholder and send the Withdrawn Letter. The function is only available when there is a paid dispute on the claim.
Users should use this function when the account holder requests to withdraw a dispute or claim that has been paid.
Review this page to walk through the Withdraw Paid Dispute workflow. Use a paid claim example to demo this process.
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How to Withdraw a Paid Case
Access the paid cancelled recurring claim example that was created following this page