Overview
The Assignment tab shows the case step the users is working on. In the example below, the user is in the Disposition node, which reflects Disposition as the assignment tab.
How-To
Active Assignment
The Assignment tab reflects the active assignment, which is identified directly under the Case tabs. In this example, the active assignment is Disposition Case. The number in the parenthesis indicates how many disputes have this active assignment.
Completed Actions
Under Completed Actions, you'll see a list of actions that have already been completed, including assignments, system processes, and pends.
