Page Comparison

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Visa reviews the dispute and assigns initial liability.  If RTSI is enabled, the decision will be automatically recorded.  In a manual environment, a user will be prompted to record Visa's liability response in the Process Dispute Assignment assignment.  

• If liability is assigned to the issuer, the issuer has the option to pursue an exception or accept liability.
  • If liability is accepted, the user is prompted to process liability and deny or write-off the dispute.
• If liability is assigned to the acquirer, the dispute moves to Visa Allocation Response.

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References