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MultiExcerptName | Actions |
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PageWithExcerpt | Review Dispute Response Pre-Conditions |
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When it is determined that the response should be reviewed, the
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PageWithExcerpt | Review Dispute Response |
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assignment is generated and prompts the user to determine next steps. The user must choose to accept the decision, partially accept the decision, or decline the decision. If the decision is accepted, the user will be prompted to process liability to writing off or denying the dispute and the Visa Accept & Close flow is called to execute acceptance. If the user chooses partially accept the decision, the Issuer Accept Partial flow is executed to handle liability processing for the remaining amount. If the user chooses to partially accept or decline the decision, they'll be prompted to answer required questions for initiating pre-arbitration Once an action is taken, it is recorded in the Recovery Action History and the Execute Visa Pre-Arbitration flow is executed.
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