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When a Consumer or Processing Error dispute is submitted in Visa Dispute, this flow is executed.  The system records the "Dispute Submitted" recovery action in the Recovery Action History.

Provisional Credit

If the system is configured to issue a provisional credit after a chargeback, the following flows will be executed:

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Multiexcerpt include
MultiExcerptNameChargebackPC
PageWithExcerptProvisional Credit


Chargeback Accounting

Collaboration Dispute Accounting is executed to generate accounting entries that reflect the movement of money between issuer and acquirer. 


Chargeback Response

While a response is awaited, the Pending Dispute Response assignment is displayed in the Disposition step and includes the follow flow actions.

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