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Page Properties


BlockReissueCardException

Description


Excerpt

This assignment is generated in Manual Block and Reissue Card and prompts a user to issue a new plastic in an external system.


Details

This assignment is applicable when there is a possible address discrepancy, such as when the account holder reported a possible accounting takeover or that the previous plastic was never received.  The block action is completed separately, usually by the system, and the reissue action is delegated to a user to ensure the plastic is shipped to the true party. The user may also skip this assignment through Other Actions.

Image Added

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Work QueueBlockReissueCard
Work Group

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